Terms Of Use

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following website usage terms and conditions of use, which together with our privacy policy (below) govern Phoenicia relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term “Phoenicia” or “us” or “we” refers to the owner of the website.

The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Any claim relating to Phoenicia’s website shall be governed by the laws of the State of Naxos Island without regard to its conflict of law provisions.

 

TERMS AND CONDITIONS OF BOOKINGS OVER THE INTERNET

1. INTRODUCTION

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

By using this website, you signify your acceptance of these terms of use. If you do not agree to these terms of use, please do not use this website.

Phoenicia.gr reserves the right, at its discretion, to change, modify, add, or remove portions of these terms at any time.

Please check these terms periodically for changes.

Your continued use of Phoenicia.gr following the posting of changes to these terms will mean your acceptance of these changes.

2. GENERAL

A contract concluded on this website will be valid only if the other contracting Party is an adult natural person, having the right to establish a contractual relation, or a registered legal entity having the right to establish a contractual relation as a legal entity.

By using this website, the user accepts financial responsibility for all uses of this website by her/him and/or other persons using it under her/his responsibility.

These Terms and Conditions provide for the terms of the contractual relation between us acting as supplier for various accommodation packages and a client and/or customer using this website and/or purchasing services through it (hereinafter referred to as “the client” or “the customer”).

3. RATES

All rates are in the currency specified each time. The rates are subject to changes due to currency fluctuations, the increase of VAT or of any other taxes. Any such increase/decrease will automatically affect the published rates. The valid rates for any service booked are as published on the Phoenicia.gr website at the time of reservation.

4. PAYMENT TERMS

Payments for the services chosen and agreed on must be done as displayed within this website and/or system.

5. CANCELLATION

In case of cancellation during the stay, a 50% compensation of the remaining days originally agreed is due and payable by the customer.

Check out time is at 11:00 noon. Clients occupying the room longer than 12:00 noon are charged an extra 50% of the room rate. After 18:00 a full room rate is payable.

ln case of cancellation 21 days before arrival the deposit is paid back to the customer. For any cancellation less than 21 days before arrival the full deposit is charged.

 

Privacy Policy

Phoenicia is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Phoenicia may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 2012.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us here.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.